Casey County upgrades its 911 system

January 28, 2004|BRENDA S. EDWARDS

LIBERTY - New computer screens and other communications equipment were installed this month at the Casey County Enhanced 911 emergency communications center on the Courthouse Square.

A geographical map pops up on a screen and shows the longitude and latitude when an emergency call comes in and helps dispatchers communicate with police and emergency personnel who are enroute to a call.

When a dispatcher gets a call, the equipment marks the location on a screen with the address where the call is being made, said dispatcher Phyllis Williams.

"It's really an updated version of what we have," said Williams. She said colors on the computer screen are brighter and easier to see.


Two new monitors and new software have been installed by InterAct Public Safety Systems in Asheville, N.C., to update the server, she said.

After the equipment was installed, Williams said trainers spent a week with dispatchers to make sure everyone understood how to operate it.

"We didn't have any major problems," she said.

The equipment was purchased with a federal grant to help with communications in the city and county, said Judge-Executive Ronald Wright. The grant purchased the equipment, the cost of installation and training. Wright said the grant is on-going to keep the equipment updated.

The Enhanced 911 center is in the old jail behind the courthouse.

Josh Wethington is 911 coordinator.

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