STANFORD - Stanford City Council members had the ears of Adelphia Cable representatives during Thursday's meeting, where the council questioned the recent rate hike and admonished the company for persistent reception problems.
"One of the biggest things we're dealing with now is our programmers. They're raising the prices on us, and unfortunately, we have to pass that on to the customers," explained Adelphia administrative assistant Carla Deaton.
The $1.93 rate increase in basic rates, which was announced in June, was explained as an annual rate increase by Adelphia marketing manager Batrina Morse.
It was not the company's hidden effort to replace funds allegedly pilfered by the former CEO and his family, said Morse, though sometimes that is the public's false perception.