Phone lines at Lincoln County's 911 Emergency Communications Center went down for approximately one hour on Tuesday morning.
Director Ronnie Dobson said the center had to route calls to Boyle County's 911 emergency communications center for about an hour after the lines went down as they were being worked on between 11-11:30 a.m.
During that hour, the 911 center only received one emergency call. Dispatchers from Boyle were in contact with Lincoln dispatchers via cell phone, Dobson said.
Radio contact with fire and emergency personnel services was not affected.
At the time of the outage, officials with the telephone company were working on the lines. Dobson said he isn't sure exactly what happened, but that Boyle dispatchers stepped up and handled the situation exactly the way they were supposed to.