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Library offers text program

June 01, 2011

Responding to the popularity of text messaging, residents of Jessamine County can now ask questions and get information from Jessamine County Public Library by text message.

On average, Americans text message almost twice as much as they talk on mobile phones, according to a recent Nielsen Mobile Survey, making it a preferred means of communication while on-the-go. “Recognizing the increased use of text messaging by patrons of all ages, we felt it important to offer a way to communicate with the library via text messaging,” said Sara King, adult services Librarian.  “The new service provides an easy-to-use interface for our librarians and maintains the privacy of our patrons’ information.”

For patrons who are unable to ask a librarian in person or online, or those who simply prefer texting over talking, the Text a Librarian service provides a convenient option for getting info on their mobile phone from the helpful reference librarians at Jessamine County Public Library.

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With Text a Librarian, patrons ask questions by sending text messages with their mobile phones and librarians answer on a web-based interface, keeping a “live archive” of all the questions and answers. The service does not display phone numbers and generates an anonymous ID for each patron in order to reference conversation history.

Using the service is very easy. Text us at 66746 and start your question with askJCPL. Message and data rates may apply.

For more information about the Text a Librarian service at JCPL visit www.jesspublib.org.

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